Press and quickly release the Volume down button. Press and quickly release the Volume up button. Once connected, open iTunes on your computer. Connect your iPhone 12 to the computer using the supplied USB/Lightning cable. Just make sure that your phone has not been dropped or incurred physical stress as it may result in a fully bricked iPhone. That means that if it is a major software problem that’s preventing your device’s screen from waking up, this procedure will bypass it and will attempt to restore the software. This is a state where it allows your device to communicate with iTunes even when the bootloader is not sync or activated. This could be your trump card to help you resolve the black screen issue on your new iPhone 12. Your last resort if all else fails is a Device Firmware Update (DFU) mode restore. 
Fourth Solution: DFU Mode Restore your iPhone 12 Only disconnect your iPhone from the computer once the entire restore process is finished or you have been prompted to do so. Just follow the onscreen prompts to complete the process.
Select Restore if you want to reinstall and download iOS on your device without erasing data. Once you enter the recovery mode, you’ll see either Update or Restore option. Do not release the button when the Apple logo appears as you will need to enter recovery mode state. Then press and hold the Power/Side button once prompted with Connect to iTunes screen. Press and release the Volume Down button quickly. Press and release the Volume Up button quickly. Once the backup is secured, follow these steps to put your iPhone 12 in recovery mode and then restore iOS in iTunes: Then allow iTunes to sync with your iPhone and backup files, if possible. Once those are ready, connect your device to the computer using the Apple-supplied USB/lightning cable. Also ensure that your computer runs on the latest operating system that is compatible with your iPhone. You’ll need to prepare a Mac or Windows computer with the latest iTunes installed. If that is the reason behind the black screen of death on your iPhone, then try this out. A recovery mode restore may be the answer as it is one of the solutions performed on iOS devices that is having a major software problem. Note: If you turn off Wrist Detection, you will then not be able to benefit from features including Apple Pay, earning Stand credit and a single unlock after placing your Apple Watch on your wrist.An advanced solution may be needed if the procedures above did not lit up your iPhone 12’s screen and it is still black up to this point. You receive notifications on whichever device you’re using, not both devices at the same time. When you dismiss notifications on your Apple Watch, they’re also dismissed from your iPhone. If you turn off Wrist Detection (on your iPhone, in the Watch app, go to: My Watch > Passcode – turn off Wrist Detection), then all notifications and the notification sound will be delivered to both devices. If your phone is locked, notifications go to your watch. The rule of thumb is if your phone is unlocked, notifications go to the iPhone. 
It’s one or the other, based on the locked status of your phone. Instead, Apple routes your alerts to your Apple Watch, especially when the iPhone is locked.Īs of now, there is no option to play a sound alert on BOTH your Apple Watch and your iPhone at the same time. If your iPhone pairs to an Apple Watch, by design your paired iPhone does not chime when a new text arrives.
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